Returns & Exchanges

At Philippe Model, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return the items within 14 days of receipt for a full refund or exchange.

1

Initiate Return

Log into your account or use the 'Track My Order' link to access your purchase history and select the items you wish to return.

2

Secure Packaging

Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, pristine condition.

3

Attach Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

4

Ship and Track

Drop off your package at an authorized collection point and retain your receipt to track the status of your return until it reaches our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing